FAQ

You can place an order directly on our website. Simply choose a bouquet, provide the delivery address, the delivery date, and the recipient’s details. After payment, our florists will prepare the arrangement, and a courier will deliver it to the specified address in Warsaw.
If you have any questions or difficulties while placing your order, you can contact us via Instagram, Telegram, WhatsApp, or by phone. We are happy to help at every stage of the ordering process.

Yes. We accept same-day delivery orders placed through our website until 6:00 PM. To ensure successful fulfillment, we recommend placing your order as early as possible.
If it is already after 6:00 PM or you need urgent delivery, please contact us via Instagram, Telegram, WhatsApp, or by phone. We will check flower availability and delivery options and try to offer the best possible solution.

Yes. We deliver throughout the entire city of Warsaw, including districts such as: Śródmieście, Mokotów, Wilanów, Ursynów, Wola, Ochota, Żoliborz, Bielany, Bemowo, Praga-Północ, Praga-Południe, Targówek, Białołęka, Wawer, Włochy, Ursus, Rembertów, and Wesoła.
We also deliver flowers to areas surrounding Warsaw (within 10 km of the city limits).
If you are unsure whether we can deliver to your address, please contact our support team. We will check delivery availability and provide all necessary information.

Yes. When placing your order, you can select the anonymous delivery option. In this case, we will not share the sender’s details anywhere, and the recipient will not be informed about who placed the order.

According to our procedures, the courier contacts the recipient approximately 15 minutes before the scheduled delivery to make sure they are available to receive the order.
If the recipient is not at the location, both the recipient and the sender may indicate a safe place to leave the bouquet (for example: at the apartment door, with security, or at the reception desk). In such cases, the flowers will be delivered according to the provided instructions.
If it is not possible to safely leave the order or contact the recipient, the courier will return the bouquet to our studio. We will then arrange a new delivery date.
If a redelivery is required due to the recipient’s absence and no prior instructions for leaving the order were provided (or if incorrect delivery details were given), an additional delivery fee will be charged.

According to the rules of our website, when placing an order you can select your preferred delivery time slot. Our courier will deliver the flowers to the specified address within the chosen time window.
If you require delivery at a specific time or outside our standard delivery hours, please contact us directly. We will do our best to find the most suitable solution and accommodate your request. Please note that deliveries at a specific time or outside regular hours may incur an additional delivery fee.

Yes. Upon request, we can send you a photo of the finished bouquet before it is delivered to the recipient.

Yes. We accept orders from customers all over the world. You can place and pay for your bouquet online, and we will deliver it to the specified address in Warsaw.

The freshness of flowers depends on their variety and storage conditions, but on average, our bouquets maintain their beautiful appearance for 4–7 days.
Each type of flower requires slightly different care, but we generally recommend the following: trim the stems at an angle, change the water regularly and maintain an appropriate water level, remove the decorative wrapping, and place the bouquet away from direct sunlight and heat sources.
Every bouquet comes with a care card featuring a QR code that provides detailed care instructions for the specific flowers in your arrangement.
If you have any additional questions or would like personalized care advice, feel free to contact us. We will be happy to help you keep your bouquet looking beautiful for as long as possible.

Yes. You can include a complimentary greeting card with a personal message for the recipient with every order.

Of course. Our florists also create bespoke floral arrangements tailored to individual requests while maintaining our signature style. You can send us inspiration photos or describe your preferences, and we will create a bouquet that matches your vision.

At Bloom Flowers, we provide a wide range of secure and convenient payment methods to make the ordering process as easy as possible.
We accept payments by bank card (Visa, Mastercard), BLIK, Przelewy24, as well as payments through PayPal and PayU, which also support Apple Pay and Google Pay.
If you experience any issues during the payment process, please contact our flower shop administrator. Our team will be happy to help resolve the issue and answer any questions regarding your order.
If you prefer to pay in cash when receiving your order, please contact us as well — we will check the possibility of arranging this payment method.

Of course. If you are not sure which bouquet to choose, contact us by phone, WhatsApp, Telegram, or Instagram. We will be happy to advise you and help you find an arrangement that suits the occasion and your budget.

Yes. We create floral arrangements for birthdays, anniversaries, engagements, weddings, the birth of a child, Women’s Day, Valentine’s Day, and many other occasions. If you have a specific idea, our florists will prepare a bouquet especially for you.

Yes. Flowers for men are an elegant and original way to show appreciation, respect, or celebrate an important occasion.
We create modern and stylish masculine arrangements, often using decorative branches, exotic flowers, and plants with unique shapes and textures.
These bouquets are perfect for birthdays, anniversaries, thank-you gifts, special events, or simply as a memorable gesture.

Yes. We provide regular fresh flower deliveries for homes, offices, shops, restaurants, and other spaces.
We can create a custom delivery schedule — weekly, biweekly, or according to your needs. Our florists prepare arrangements that match the style of your space, interior, and season.
Contact us and we will prepare an individual offer.

A flower subscription is a perfect solution for people who appreciate aesthetics, beautiful interiors, and a special atmosphere in everyday spaces.
Regular fresh flower deliveries help create a cozy home environment and add elegance to any interior. For offices and businesses, flowers also become part of the brand image, highlighting professionalism and the character of the space.
Our arrangements are perfect for homes, offices, shops, beauty salons, hotels, restaurants, and car showrooms.
We create compositions tailored to the style of the space, season, and individual needs of each client.

Yes. The couple can add a special payment link to their wedding invitations instead of asking guests for traditional flowers. The collected amount will then be used to create a personalized flower subscription for the newlyweds.
After the wedding, we will discuss all details together — the style of arrangements, delivery frequency, and subscription duration. This way, instead of receiving flowers only once, the couple can enjoy fresh bouquets for many months after their special day.

Yes. You can add extra gifts to make your surprise even more special.
We offer additional gifts such as teddy bears, vases, macarons, desserts, Rafaello, Merci chocolates.
You can choose extras during the ordering process or contact us — we will help you create the perfect gift set for your occasion.

Yes. Our offer includes different types of balloons — including classic balloons, number balloons, and balloons in various shapes and designs.
We also create unique balloon arrangements and compositions for different occasions, such as birthdays, anniversaries, engagements, baby celebrations, and other special events.
You can choose available options on our website or contact us with your ideas — we will be happy to prepare a proposal tailored to your occasion.